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Beam and Ivy logo - sun beams from a rising sun above two horizontal lines entwined with ivy

Privacy Policy

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1. Introduction
Welcome to Beam & Ivy ("we," "our," or "us"). We operate the website www.beamandivy.co.uk. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your information when you visit and purchase from our store.

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2. The Information We Collect
Because you can purchase products, create accounts, and opt-in to updates on our site, we collect the following personal information:

  • Identity & Contact Data: Your name, billing address, shipping address, email address, and telephone number.

  • Account Data: Username, password, and order history if you choose to create a customer account.

  • Transaction Data: Details about payments to and from you, and details of products you have purchased from us. Note: We do not store your raw credit/debit card data; all transactions are securely processed by our third-party payment gateways via Wix.

  • Marketing Data: Your preferences in receiving marketing emails from us, and your communication preferences.

  • Technical & Usage Data: Your IP address, browser type, and data about how you interact with our website, collected automatically via cookies.

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3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data to:

  • Fulfill Orders: Process payments, manage shipping, and complete transactions for products you purchase (Performance of a Contract).

  • Manage Accounts: Administer your customer profile, track your order history, and verify your login details (Performance of a Contract).

  • Marketing Communications: Send you updates, newsletter emails, or special product offers if you have explicitly opted-in to receive them (Consent).

  • Site Optimization: Analyze how visitors use our site via analytics to improve our store experience (Legitimate Interests).

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4. Opting Out of Marketing
You can ask us to stop sending you marketing emails at any time. You can do this by clicking the "Unsubscribe" link at the bottom of any marketing email we send you, or by contacting us directly at hello@beamandivy.co.uk. Opting out of marketing emails will not stop you from receiving essential transactional emails, such as order confirmations and shipping receipts.

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5. Cookies and Google Analytics
Our website uses tracking technologies, including Google Analytics, to monitor store activity and customer behavior. These cookies are safely managed by the Usercentrics banner visible on our site. Tracking cookies will only be placed on your device if you explicitly click "Accept All" or opt-in via our privacy settings.

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6. How Your Data is Stored and Shared
Our website is hosted on the Wix.com platform. Wix provides us with the e-commerce infrastructure that allows us to sell our products to you. Your data is stored securely through Wix’s data storage, databases, and general applications on secure servers behind firewalls.

To fulfill your orders and handle communications, we securely share minimal necessary data with trusted third parties, including:

  • Payment Providers: To securely process your credit card or digital wallet payments.

  • Delivery & Courier Services: To package and mail your physical orders to your address.

  • Email Marketing Platforms: To securely manage and deliver our newsletter or promotional emails.

We never sell your personal information to third parties.

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7. Your Legal Rights (UK GDPR)
As a UK resident, you have the following rights regarding your data:

  • Access: The right to request copies of your personal data.

  • Correction: The right to request that we correct inaccurate info.

  • Erasure ("Right to be Forgotten"): The right to request that we delete your personal data, provided it is no longer required for legal transaction bookkeeping or tax purposes.

  • Object or Restrict: The right to object to or restrict certain data processing.

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8. Age Restrictions
Our website and products are intended solely for adult use. We do not knowingly collect or solicit data from anyone under the age of 18.

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9. Contact Us
If you have any questions about this policy or wish to exercise your legal rights, please contact our data controller at:

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Privacy Policy, Last Updated 12th July 2026

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